Refund & Cancellation Policy

This Refund Policy applies directly to all fee-based digital services provided by AgriBazaar (operating as Agribusiness Pro), including:

• Trader Subscription Packages: Monthly, 6-Month, and 12-Month premium access tiers providing live mandi rates, price history, and mill-gate quotations.
• Directory Listing Upgrades: Premium badges, featured stalls, and verified corporate supplier placements.
• Custom Data Services: API price feeds and automated WhatsApp alert integrations.

We stand behind the quality and authenticity of our agricultural market intelligence. If you purchase any standard digital subscription package and find that the platform does not meet the advertised features, you are eligible for a 100% full refund within 7 calendar days of your initial payment date.

Subscribers may cancel recurring subscriptions at any time via their Trader Dashboard or by notifying our support desk. Upon cancellation:

• Monthly Subscriptions: You retain full platform access until the conclusion of your current billing period. No mid-month partial refunds are issued after the initial 7-day window.
• Multi-Month & Annual Plans (6 or 12 Months): If you cancel a long-term plan after 30 days due to verified technical disruption or platform unavailability, you may request a pro-rated refund for remaining whole unused months, minus any early-cancellation discount recalculations.

The following charges and services are non-refundable under this policy:

• • Third-party payment gateway transaction convenience fees incurred during payment processing.
• • One-time technical setup fees for customized corporate API feeds or specialized server webhooks.
• • SMS and automated WhatsApp broadcast quotas that have already been dispatched and consumed.
• • Accounts terminated due to verified violations of our Terms of Service (e.g. data scraping, fraudulent rate distribution).

Any purchase, deposit, down payment, or credit extended for physical agricultural commodities (wheat, rice, maize, cotton, fertilizers, pesticides, machinery) listed by third-party shops or companies is governed entirely by the bilateral sales agreement and local mandi bylaws. AgriBazaar does not process commodity escrow payments and cannot issue refunds for physical crop transactions between independent merchants.

To request a refund under our guarantee or cancellation guidelines, please submit a written request via either channel:

Please include: (1) Registered name & phone number, (2) Payment date & transaction receipt/ID, (3) Brief reason for request.

Once an eligible refund is verified and approved by our finance department:

AgriBazaar monitors platform access and reserves the right to deny refund requests if evidence indicates bad faith or policy abuse, such as creating multiple recurring accounts to exploit the 7-day guarantee, bulk exporting historical databases prior to cancellation, or filing unsubstantiated payment dispute claims.

For questions regarding this policy or to follow up on a pending reversal, please connect with our team: